Prohibited and Non-Compensation Items
My Baggage allows you to ship almost everything you will find in a typical holiday suitcase. Even though we can ship most things, there’s also some things that we cannot ship, which is standard with most luggage shipping companies. It’s important that you read our prohibited and non-compensation items
As a general rule, you can be sure that the following items are prohibited:
- Cash, Credit Cards, Debit Cards
- Perishable Foods
- Animal Products
Please do note that there are also a number of items that can be carried on our services, however, they would be sent at your own risk as they are not covered under compensation cover. If you choose to send any non-compensation items, please ensure that they are packaged appropriately, with plenty of internal packaging for fragile items.
As security and customs information can differ around the world, we do recommend doing your own research into what may be prohibited in the country you are travelling to.What type of packaging can be used?
Once you have made a booking with My Baggage, you will need to pack your belongings for transit. You can use either suitcases and/or boxes to package your belongings.
If you will be sending your items in suitcases, we advise against using fragile suitcases. If you will be using boxes, they should be brand new, strong and double or triple-walled, as they are more durable and suitable for transit. My Baggage does not offer any compensation for packaging, so it’s important that you do take note of these recommendations.
If your shipment includes any fragile or delicate items, we recommend using internal packaging to protect them during transit. You can use materials such as bubble wrap or newspapers.
You can read through our complete packaging guide
to find out more.