Need to get in touch with Student Finance?
Here are all the contact details you need for Student Finance in England, Scotland, Wales and Northern Ireland.
Note: Parents and partners need the student’s consent before Student Finance England can give them information – the student can give consent when they apply or at a later date.
Student Finance England Contact Details
Telephone: 0300 100 0607. Monday to Friday, 8am to 8pm. Saturday and Sunday, 9am to 4pm.
EU students
Student Finance Services Non UK Team
Telephone: 0141 243 3570. From outside the UK: +44 (0)141 243 3570. Monday to Friday, 9am to 5:30pm.
Postgraduate Loan
Telephone: 0300 100 0031. Monday to Friday, 8am to 6pm.
Advanced Learner Loan
Telephone: 0300 100 0619. Monday to Friday, 8am to 8pm. Saturday and Sunday, 9am to 4pm.
Complaints
Telephone: 0300 100 0601. Email: [email protected]
Appeals
Student Awards Agency Scotland Contact Details
Tel: 0300 555 0505
- Press option 1 for withdrawals or non attendance
- Press option 2 for for Postgraduate courses and Disabled Students enquiries (DSA).
- Press option 3 for Nursing & Midwifery courses, courses at Private Institutions, Allied Health Profession courses and students taking undergraduate courses at a publicly funded college/university outside Scotland but within the UK.
- Press option 4 for online application enquiries.
- Press option 5 for all other general enquiries.
Part Time Fee Grant Enquiries
Tel: 0300 300 3137
Appeals
Email: [email protected]
Complaints
Click here for information on the SAAS Complaints procedure.
Student Finance Wales Contact Details
Tel: 0300 200 4050. Monday to Friday: 8:00am – 8:00pm and Saturday 9:00am – 1:00pm.
Email: [email protected]
Welsh Government Learning Grant Further Education
Tel: 0300 200 4050 Monday to Friday: 8:00am – 8:00pm and Saturday 9:00am – 1:00pm.
Complaints and Appeals
Tel: 0300 100 0601. Email: [email protected]
Student Finance Northern Ireland Contact Details
Tel: 0300 100 0077. Monday to Friday – 8.00am to 8.00pm. Saturday 9.00am to 4.00pm . Sunday 9.00am to 4.00pm.
Enquiries About Repayment
Tel: 0300 100 0611. Monday to Friday 8.00am to 8.00pm. Saturday 9.00am to 4.00pm. Sunday Closed.
Education Authority
If you have any questions about your application or want to enquire about an appeal, please contact your local Education Authority Office. Click here for details.
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