Prohibited Items, Non-Compensation Items and Packaging Information
With My Baggage, you can transport your personal belongings anywhere in the world. However, before proceeding with your booking, you should take the time to make yourself aware of restrictions that are set in place for security and customs reasons.As a general rule, you can be sure that the following items are prohibited:
When shipping to South Africa, the following items are also prohibited:
- Animal Products
- Cash, Credit Cards, Debit Cards
- Dangerous Goods
- Hazardous Goods
- Passports or other confidential personal documentation
- Perishable Foods
- Precious Metals and Stones
It is important to keep in mind that there are specific items that can be carried, however, they may not be covered under our compensation cover and as such, should be sent at your own risk. If you do need to send any non-compensation items within your luggage, please ensure they are packaged securely and appropriately with internal cushioning.
Find out more about My Baggage’s prohibited and non-compensation items.
Please note that import allowances, security and customs processes differ all around the world. We recommend that you do your own personal research into what may be prohibited in your destination country before booking your shipment to South Africa.What types of packaging can be used?
When sending your belongings with My Baggage, we recommend using either suitcases or strong cardboard boxes to package your items so they are suitable for transit.
We advise against using fragile or expensive suitcases, as packaging is not covered under our compensation cover. With regards to boxes, it’s always best to invest in a new, sturdy, double-walled cardboard box as they are most durable and suitable for transit.
If you are sending fragile or delicate items, we recommend using internal packaging to protect them during transit. You can use materials such as bubble wrap or newspapers.
You can read through our complete packaging guide here.