Travelling with TUI Airways? Find out everything you need to know about TUI Airways baggage allowance, restrictions, fees and charges.
If you’re travelling with TUI Airways on an upcoming flight, here’s everything you need to know about your baggage allowance and fees. Your allowance may differ depending on whether you're travelling as part of a package holiday, or as a flight only booking.
This applies to both flight-only and package bookings:
All passengers (excluding TUI Fly Nordic) are permitted to carry one piece of hand luggage onboard. The item must not exceed 55 x 40 x 20cm, with a maximum weight of 10KG.
Passengers on TUI Fly Nordic are permitted to carry one piece of hand luggage onboard. The item must not exceed 55 x 40 x 23cm, with a maximum weight of 5KG.
Your hand luggage must fit into the overhead lockers. In addition, passengers may bring one small personal item onboard such as a handbag or laptop bag, however, it must fit under the seat in front of you.
If you've booked a Package Holiday your TUI Airways hold baggage allowance will depend on the package type you have booked. The allowances range from 15KG - 25KG, with additional allowances offered on certain holiday types.
For example: Passengers travelling in the Premium Club cabin on longhaul flights generally receive a larger allowance as standard.
Infants (under 2 years old) receive a luggage allowance of 10KG. A pushchair can be carried onboard free of charge.
The exact details about your baggage allowance will be clearly marked on your booking confirmation or e-ticket, which would have been emailed to you. If you're not sure, we recommend contacting TUI or checking your booking on the TUI Flight Extras website.
If you've booked a Flight Only with TUI Airways, your hold baggage is not included as standard. Your flight only will include hand baggage for free with the option to purchase a 15KG, 20KG or 25KG bag.
If you have not added your hold baggage at the time of booking, you can do this later on the TUI Flight Extras website. Alternatively, you may also purchase your hold baggage at the airport - see TUI Excess Luggage below.
If you exceed your baggage allowance, you'll have to pay an excess baggage fee at the airport.
Below are the associated fees for bookings that don't already have a checked baggage allowance (such as a flight only booking).
Short and Mid-haul Flights: £14 per KG or £55 per 15KG Bag
Long-haul Flights: £18 per KG or £75 per 15KG Bag
The fees may change depending on the time of year that you're travelling, and are only applicable to a TUI operated flight. For the most up-to-date prices, or to make changes, or add additional baggage to your booking, you can visit the TUI Flight Extras website.
Sports Equipment:
You can take Sports Equipment on your TUI flight, however, you must called 0203 451 2688 to pre-book your equipment on to the flight. Failure to pre-book your Sports Equipment in advance may result in the items being refused at the airport.
Diving Equipment:
If you're travelling with Diving Equipment, this can be carried on a TUI flight. You will be required to present your diving certificate at check-in, and you will receive a 5KG baggage allowance for free. Any additional equipment may be accommodated for an additional fee.
Musical Instruments:
If travelling with a Musical Instrument that exceeds the hand baggage allowance of 55 x 40 x 20cm, it must be checked in for an additional fee. It's recommended to clearly label the item as 'Fragile' and informing the check-in staff. You'll also find more information about TUI's Condition of Carriage.
TUI Airways is a British Charter airline operating a number of short and long-haul destinations from the UK & Ireland. It is part of the TUI Airline Group and operates alongside other TUI Airline brands within Europe, such as TUI Fly and TUI Fly Nordic. TUI Airways journey starts back in 1962 where it commenced operations as Britannia Airways, and over the years following mergers and re-brands it assumed many names such as Thomsonfly, Thomson Airways, and finally landing on TUI Airways. It operates a modern fleet of mainly Boeing 737 and Boeing 787 Dreamliner aircrafts.
When travelling internationally, it’s a requirement that you pass through customs. However, for domestic travel, or travel within the EU, customs is not usually required. In all cases, you will pass through security checks, to which it’s likely your ID and Documents will be checked, so it’s a good idea to have these documents ready and available throughout your journey.
Entry requirements vary from country to country. It’s very important that you research the exact requirements specific to you before you travel, as certain countries may require a visa, proof of insurance, and possibly bank statements. Your passport must also be valid for the full duration of your stay, with some countries requiring at least 6 months validity. However, all requirements will differ and are subject to your specific circumstances, such as duration of stay, purpose of travel, and the regulations that the country has set.
We recommend sourcing information about entry requirements from the country’s official websites.
Connecting flights refer to you taking multiple flights in order to reach your destination. This results in having a longer journey time, however, it’s quite common when direct services are not available.
If you have a connecting flight booked on the same ticket, typically your baggage will be checked through to your final destination. However, with potential flight delays, busy airports, and tight connections, you might make the connection, but often your baggage does not. This is why more and more travellers are travelling light by shipping their luggage ahead.
Many low-cost airlines don't offer connecting flights. This means it's your responsibility to manage your onward connections, and collect your baggage after each flight.
If you’re unsure, we recommend that you contact your airline directly.
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