Contact The Airlines – Customer Service Information

Luggage Shipping » Airline Baggage Information » Contact The Airlines

If you are travelling and need to contact your specific airline directly, please find customer service contact details for each airline below.

Please do not contact My Baggage regarding your flight or flight baggage allowances. We are a baggage shipping service and are in no way associated with any airlines.
AirlineContact Number
easyJet Customer Service0330 365 5000
Virgin Atlantic Customer Service0344 874 7747
Ryanair Customer Service0871 246 0000
Aer Lingus Customer Service00 353 1 886 8505
FlyBe Customer Service0371 700 2000
Jet2 Customer Service0333 300 0042
American Airlines Customer Service0844 369 9899
Emirates Customer Service0344 800 2777
British Airways Customer Service0344 493 0787
Norwegian Airlines Customer Service0330 828 0854
KLM Customer Service020 7660 0293
Turkish Airlines Customer Service020 7471 6666
Lufthansa Customer Service0371 945 9747
Air France Customer Service020 7660 0337
Aegean Airlines Customer Service0871 200 0040
Finnair Customer Service0208 0 010101
Thomson Airways Customer Service0871 231 4787
Austrian Airlines Customer Service00 43 517 661061

About My Baggage – The Airline Baggage Alternative

Instead of paying out for excess baggage with your airline, have you ever considered shipping your luggage to your destination with professionals?

My Baggage is a luggage shipping service which provides a cheaper and more convenient alternative to booking baggage with your airline. It means you’ll save yourself some time at the airport when you don’t have to check-in your bags, no waiting around at luggage carousels on the other side and ultimately, one less thing to worry about whilst you travel.

You can obtain an instant quote from us straight from our homepage and you can book everything online from the comfort of your own home. Booking your luggage shipment online with My Baggage takes just a few short moments. We offer a convenient door to door luggage collection and delivery, saving you from all of the hassle. As well, we provide full online tracking alongside SMS and email updates to keep you in the know every single step of the way.

My Baggage makes the entire luggage shipping process as easy as possible. Once you’ve booked, we’ll send you some labels to print and attach to your shipment. If you’re unsure how to attach your labels to your item, you can read through our detailed packaging guide for more information. As well, if you happen to be sending your items outside of the EU, we will provide you with appropriate customs documents to complete.

To give you that extra peace of mind, My Baggage offers £100 free compensation cover on every single shipment. If you wish, you can increase this amount right up to the value of £1000. Before selecting your amount of cover, we recommend reading through our list of prohibited and non-compensation items to ensure your contents will be covered.

If you happen to have any questions or concerns along the way, we have a dedicated customer support team willing to help. If you have any issues with your My Baggage shipment, please don’t hesitate to contact us directly via phone, email or live chat.

My Baggage delivers luggage to 200+ countries worldwide for students, holidaymakers, expats, business users and the armed forces. So no matter where you’re off to, we can help you get your luggage there quickly and safely, all for a fantastic low cost.

Find out more about My Baggage here.

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Excellent 4.7 out of 5 stars4.7
5 stars

10 hours ago

I cannot recommend MyBaggage enough

I cannot recommend MyBaggage enough! I was very skeptical at first but I am so glad I trusted them because the process was incredibly smooth & easy & affordable and now I have my luggage taken care of! I was afraid of the customs forms and the whole customs clearance dynamic but it was super easy and without any issues. They also have the best customer service: I have emailed them at midnight and got a response in 15 minutes. 1000/10 for MyBaggage

Mariami Shanshashvili
5 stars

13 hours ago

Excellent experience

Excellent experience

Jackline Binamungu
5 stars

19 hours ago

Absolutely delightful to work with…

Absolutely delightful to work with drivers…easy to prepare and very convenient service. Such a relief for my 86 year old mother not having to worry about getting transport to pick her at the airport with the large amount of luggage.

Betty Britton
5 stars

20 hours ago

Second experience was even better than…

Second experience was even better than the first - once I knew to take inventory *before* closing everything up. Seriously though, this is so smooth and heaps less expensive than alternative shipping options. DC>Sussex, England in 2 days! FL>Sussex in 3 days! Amazing.

Jennifer S.
5 stars

21 hours ago

Reliable, most affordable and efficient

We booked my baggage to pick up a box from Portugal and deliver to the UK. Even though I don’t think it’s guaranteed we received a call to tell us a two hour window of when the box would be collected. The service was extremely simple, printing off the labels and putting them on the box. The service took quicker than the expected time and was delivered safely to its address. We will use this service again.

5 stars

21 hours ago

Excellent service

Excellent service. Smooth pick-up and delivery. Box was delivered within 24 hours, one day earlier than expected. I would definately recommend MyBaggage. I've been using it for years.

5 stars

a day ago

buggage del

excellent service

5 stars

2 days ago

Superb service.

Superb service. Kept um the loop with regular updates.

Liam Mc Grattan
5 stars

2 days ago

Great Service and customer service

Very professional great customer service my luggage arrived sooner then l expected.

5 stars

2 days ago

Easier than I thought!

Seriously well instructed and helpful. We sent a total of 5 boxes international and they arrived so quickly. And the tracking and customer support along the way was very detailed and helpful.

5 stars

2 days ago

solid service would use again

everything was very smooth and instructions were clear and precise. My baggage arrived with no problems just a few days later. it was very good to have this service be so easy and convenient. Would use again! make sure you have access to a printer and tape, but they explain everything. the customs was very easy to fill out too.

emma duarte
5 stars

2 days ago

Everything went as expected.

Easy and no bs shipping of luggage from US to Europe (Denmark). I was shipping my duffelbag back home after travelling in the US for a while. The bag arrived before the expected day, and the experience from purchasing, to customs handling, to shipping was perfect. Everything went as expected.

Hjalte Daniel Hansen
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