Contact The Airlines – Customer Service Information

If you are travelling and need to contact your specific airline directly, please find customer service contact details for each airline below.

Please do not contact My Baggage regarding your flight or flight baggage allowances. We are a baggage shipping service and are in no way associated with any airlines.
AirlineContact Number
easyJet Customer Service0330 365 5000
Virgin Atlantic Customer Service0344 874 7747
Ryanair Customer Service0871 246 0000
Aer Lingus Customer Service00 353 1 886 8505
FlyBe Customer Service0371 700 2000
Jet2 Customer Service0333 300 0042
American Airlines Customer Service0844 369 9899
Emirates Customer Service0344 800 2777
British Airways Customer Service0344 493 0787
Norwegian Airlines Customer Service0330 828 0854
KLM Customer Service020 7660 0293
Turkish Airlines Customer Service020 7471 6666
Lufthansa Customer Service0371 945 9747
Air France Customer Service020 7660 0337
Aegean Airlines Customer Service0871 200 0040
Finnair Customer Service0208 0 010101
Thomson Airways Customer Service0871 231 4787
Austrian Airlines Customer Service00 43 517 661061

About My Baggage – The Airline Baggage Alternative

Instead of paying out for excess baggage with your airline, have you ever considered shipping your luggage to your destination with professionals?

My Baggage is a luggage shipping service which provides a cheaper and more convenient alternative to booking baggage with your airline. It means you’ll save yourself some time at the airport when you don’t have to check-in your bags, no waiting around at luggage carousels on the other side and ultimately, one less thing to worry about whilst you travel.

You can obtain an instant quote from us straight from our homepage and you can book everything online from the comfort of your own home. Booking your luggage shipment online with My Baggage takes just a few short moments. We offer a convenient door to door luggage collection and delivery, saving you from all of the hassle. As well, we provide full online tracking alongside SMS and email updates to keep you in the know every single step of the way.

My Baggage makes the entire luggage shipping process as easy as possible. Once you’ve booked, we’ll send you some labels to print and attach to your shipment. If you’re unsure how to attach your labels to your item, you can read through our detailed packaging guide for more information. As well, if you happen to be sending your items outside of the EU, we will provide you with appropriate customs documents to complete.

To give you that extra peace of mind, My Baggage offers £100 free compensation cover on every single shipment. If you wish, you can increase this amount right up to the value of £1000. Before selecting your amount of cover, we recommend reading through our list of prohibited and non-compensation items to ensure your contents will be covered.

If you happen to have any questions or concerns along the way, we have a dedicated customer support team willing to help. If you have any issues with your My Baggage shipment, please don’t hesitate to contact us directly via phone, email or live chat.

My Baggage delivers luggage to 200+ countries worldwide for students, holidaymakers, expats, business users and the armed forces. So no matter where you’re off to, we can help you get your luggage there quickly and safely, all for a fantastic low cost.

Find out more about My Baggage here.

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Trustpilot rating - Excellent 4.5 out of 5 stars4.7
5 stars

3 hours ago

Fantastic service

Fantastic service! I booked for 2 boxes to be sent from Sweden to the UK and was unaware of the wait time for the ToR number application but MyBaggage customer support were so helpful with letting me change my collection date to a later date (replied quickly via email on a Sunday!). Both boxes were collected and delivered safely, bang on time. I only wish I would've sent all my stuff with them instead of splitting it with my checked in bags - the excess weight charge almost cost me the same as the 2 boxes! Would highly recommend to anyone moving abroad or back home.

5 stars

5 hours ago

Perfect Couriers

As a 'My Baggage' Newby I was a little apprehensive about using an alternative courier to collect my sons personal belongings from England to Northern Ireland. I had nothing to worry about as I was so impressed at the speed and and professionalism of this company. I have seen the adverts and good reviews and I have to say it is all true. I would recommend them to anyone wanting to move your students between A and B, as that is my experience. Thank you so much. I have a Canterbury student and I will definitely be using 'My Baggage'

5 stars

8 hours ago

Great Rapid Service

Very smooth process from booking to delivery! We shipped some of our personal belongings from Oman to the UK because our job requires us to travel quite often for extended period of times. We are very happy with the service and will use again for sure!

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