Student Shipping to Southampton University

The website was easy to follow, and also with a non-standard sized box/weight I could see the final price. The tutorial videos for how to "box" / "attach labels" were very helpful, and I did not need any further assistance. As the box was a day early ready for pick up in Berlin, we received a phone call from DHL Bonn and they arranged a pick up next day. From then on the whole shipping process was very transparent and I could follow each location, from the start in Berlin till the delivery in London. Most important - no damages! Thank you for a perfect service.

My luggage was collected within the time frame advised and delivered to it's destination in good condition and promptly. Very happy with the service l received. It makes my journey from one end of the country to the other, by plane and train, so much easier allowing me to make quick transfers.

Great service it saves me lugginng my suitcase on and off the train when I go to stay with my daughter.

Fast and efficient. However, the carrier (DHL in my case) was not very careful and some items came broken

Very professional currier to deal with. My delicate Package arrived fast and in perfect condition. Thank you. Mary

Although it had its problems to arrive on the time scheduled as thanks to Brexit and the new enforced customs checks my luggage was checked 3 timesin several points within the UK - their excellent customer service kept me on the loop at all times and I could really feel like my luggage was taking care and monitored its whereabouts. Very happy with the service

Baggage arrived on time as promised. Labels are hard to put on luggage unless you use tape and it is hard to stick on some types of fabric. However, everything went smoothly and we give My Baggage 5 stars.

I always have had amazing service from my baggage. The only time I had a problem was because of the regulations of Spain but from Ireland to the UK and from London to Scotland I had an amazing service!

The experience overall was good, and my complaints do not really lie at the feet of My Luggage. It's more about the restrictions and limitations to what you can actually put in your luggage (basically just clothes and toys, no electronics, expensive items, food, or money.) Also, my hardshell suitcase that I had used was almost completely destroyed which is more the fault of DHL. Luckily all of my belongings were fine. The process of listing and pricing everything in your luggage and then weighing it is pretty annoying but again not the fault of My Luggage. Knowing all of the limitations you'll have this service was pretty good. Everything came in on-time and the pickup/dropoff was easy.

Great experience, shipping from Spain to Netherlands took 5 days (with a previous company took over 1 month). The process from end to end was simple, no complications, recommended.

Really Happy with MyBaggage. Another good experience. Speedy responses from Customer Service who were always helpful. Also the fact that DHL picked up my bags and delivered them is a huge bonus as I felt sure that my bags/Boxes would be in good hands and delivered on time. And they were! The only thing I was worried about was packing right as many items are prohibited under the label "Liquids"

The company is great! I had to send a suitcase from Los Angeles to France and it was really easy to do. My baggage sent a delivery company to my U.S. position to pick up the suitcase and delivered it to my French address in no more than 4 days. The suitcase was not damaged during the travel. Really good experience !