Prohibited and Non-Compensation Items
At My Baggage, we’re experts at shipping personal effects all over the world, meaning you can send almost everything you would typically find in a standard holiday suitcase on our services. However, due to security and customs, there are items which are prohibited and cannot be carried on any service, as is standard with most shipping companies.As a general rule, you can be sure that the following items are prohibited:
- Animal Products
- Cash, Credit Cards, Debit Cards
- Dangerous Goods
- Hazardous Goods
- Passports or other confidential personal documentation
- Perishable Foods
When placing your booking with us, please do keep in mind that there are specific items which can be carried on our services, however, they may not be covered under our compensation cover and should be sent at your own risk. If you choose to send any non-compensation items, please ensure they are packaged securely and appropriately.
Find out more about My Baggage’s prohibited and non-compensation items
Please note that import allowances, security and customs processes differ all around the world; we recommend that you do your own personal research into what may be prohibited in your destination country before booking your shipment to Austria.What type of packaging can be used?
When sending your belongings to Austria with My Baggage, we recommend using either suitcases or strong cardboard boxes to package your items so they are suitable for transit.
We advise against using fragile or expensive suitcases, as packaging is not covered under our compensation cover. With regards to boxes, it’s always best to invest in a new, sturdy, double-walled cardboard box as they are most durable and suitable for transit.
If you are sending fragile or delicate items, we recommend using internal packaging to protect them during transit. You can use materials such as bubble wrap or newspapers.
You can read through our complete packaging guide